FAQs

How much is shipping? 

We offer free shipping on all orders over $75. For all orders under $75 (excluding shipping) a flat shipping rate of $9.95 applies. Until we find a plastic-free express shipping solution, unfortunately, we cannot post express. 

Do you ship overseas?

Unfortunately, at this stage we only ship within Australia.

Do you accept returns?

If you are not satisfied with your products you may return them for an e-credit. We To be eligible for a refund your products must match the following criteria:

  • You have purchased the item within the last 28 days
  • The product has been returned in its original condition including packaging and tags.
  • We do not accept returns on sale items

How do you return items?

If you are not 100% happy with your purchase we are more than happy to offer an e-store credit. Please email us info@banish.com.au for a returns form.

How do you get in contact with us?

We’d love to hear from you! Please email us at info@banish.com.au.

How do I become one of the loved brands on our website?

We are so excited that you would like to work with us. All of our suppliers must meet a strict list of requirements.

These include:

  • Fair-trade
  • Eco-friendly
  • Paraben-free
  • Do not test products on animals
  • Use recyclable shipping methods

If your brand/product meets these criteria we’d love to hear from you! Please email us info@banish.com.au.